“I had been an operations manager for many years, but had always been keen to find an opportunity in IT project work. When a Business Analyst role was advertised at e.surv, I thought it was a great opportunity to make the move. Despite having transferable skills I didn’t have a qualification, and I really wanted to prove that I had what it took to get a recognised qualification in the discipline. e.surv were good enough to support me in that.
“It took about a year to complete 4 modules with written exams and then a final interview with the BCS to convert those to the diploma. The whole process was quite intense, learning new techniques and formalising some that I already knew about. I’m a single parent to two young daughters, so studying after work was a bit of a juggling act!
“It’s great that my manager sees the benefit in training and improvement for the team, it really makes you feel valued as a team member and helps us deliver the best possible service. I’ve already used some of what I’ve learned since completing the courses. As a business analyst you never know what the next project will bring, and I have many more tools and techniques to hand to deal with any new situations that come my way.”
