Are you a dynamic professional with a knack for turning prospects into loyal clients? Do you thrive in a fast-paced environment where your skills can make a real impact? If so, we want you to join our team at e.surv Chartered Surveyors as a Lead Conversion Partner!
Overview
This role is working in the consumer sales team managing inbound leads from consumers and internal customers. The aim is to convert interest in surveys to a survey booked by understanding the needs of the consumer and the benefits of our product range. The individual will develop a clear understanding of our product USP’s and will become an e.surv brand ambassador.
You’ll spend 80% of your time on the phone, following up warm leads and managing pipelines to convert leads into sales. You will collaborate with our Business Development colleagues to ensure they are updated on lead outcomes, owning the lead from introduction to close. It’s a high paced role and requires someone to have strong prioritisation skills and a desire to succeed.
Customers are the most important part of our business and as a member of the sales team, you will need the passion to deliver excellent service to embody our vision: We put our customers and their needs first, we take an honest approach to business, we listen, learn and find better ways to make a difference.
About us
The UK’s number one residential surveying brand, e.surv Chartered Surveyors and Walker Fraser Steele have been providing property risk expertise and residential surveying services for over 35 years. We are the trusted partner for a variety of stakeholders ranging from high street mortgage lenders and building society’s to national landlords and equity release brands.
Every 12 seconds, one of our 600 RICS accredited surveyors completes a property inspection from Land’s End to John O’Groats and across Northern Ireland.
Shift Pattern: 8 AM to 8 PM
Location: Remote
The Role
Apply
If you feel you match our requirements and are looking for your next career chapter, or for a confidential discussion on the full details of this role please contact Alka Tarafdar - 07751808563, alternatively apply with your CV and covering letter for a quick response.
We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. LSL Property Services are dedicated to protecting your data - our Recruitment Private notice can be viewed HERE.
PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.
Our people are at the core of everything we do. We invest to provide efficiencies, enabling our surveyors to spend more time sharing their expert advice. We make a conscious effort for continuous growth and development of our people.
Whether you’re buying a house, thinking of buying a house or just keen to understand more about the home buying process, you’re in the right place. We’ve been helping homebuyers for over 30 years and have national coverage with local experts.
The HomePlus Digital Survey is a fully interactive, digital report, delivered directly to, and accessible on, your device. It offers much more than the standard Level 2:
Defects and areas of concern are given a traffic light rating – so you can quickly review the “Red Lights”.
It includes Energy Saving Trust information about the property’s probable energy costs, carbon emissions, proposed energy improvements and their potential savings.
It also includes local area information, including schools, crime rates and broadband facilities.
There are links to Checkatrade tradespeople, so you can obtain quotes for any repair or maintenance work.
As the report is digital, you get instant access, and can move through the information more easily. You can zoom in on images, so you can see what the surveyor is reporting.
You access the HomePlus Home Survey online, so it is delivered quickly and directly. And when it is available, your surveyor will book a call with you to talk you through the main items and discuss any concerns.
The value is far greater than the cost. The cost of an RICS Level 2 Home Survey varies depending on factors such as size and value of the property being surveyed. However, typically the cost ranges from £400 – £800+. It’s important to remember that this cost is an investment in your future. By having all available information about your potential new home before committing to purchasing it, you can make sure you don’t end up with costly surprises down the line.
As a digital offering, the HomePlus digital survey costs less than the Level 1, Level 2 and Level 3 surveys.
The RICS Level 1 was formerly known as a condition report. It provides a basic inspection and report into the condition of a property. It is not as indepth as a Level 2 or Level 3.
Your RICS surveyor will NOT give their professional opinion or advice on issues, repairs or maintenance, as they would for higher level surveys. They will only report on the condition.
This is a paper-based/pdf report, and is not digitally interactive, unlike a HomePlus survey.
The RICS Level 3 Home Survey was formerly known as a Building Survey. It does NOT include a valuation, but does provide a more comprehensive report, going into more detail. If required, the Level 3 may test services (plumbing, electrics, heating) and give an indication into the cost of repair work.
If your property is particularly old, or neglected, or significantly altered or extended, you may need a RICS Level 3 report – the Level 2 may not be adequate.
The Level 3 is a paper-based/pdf, and not a digitally interactive report.
Give us a call to discuss your needs on 08001699661.