Whether you’re starting out on your chosen career path or established in your profession, there are always opportunities to learn.
In 2017, the UK Government introduced the National Apprenticeships Service, extending vocational learning opportunities to employees who wish to combine study with practical training in paid employment.
e.surv has been developing colleagues through this scheme since its inception and in National Apprenticeship Week 2021, we’re proud to celebrate the diversity of opportunity and value that apprenticeships bring to our business.
Having already supported nine colleagues through surveying technician apprenticeships, we are currently supporting a further eight colleagues through a variety of courses.
Their learning covers all areas of business focus, from accountancy and law, to general management and customer care.
We thought we’d find out more about the realities of juggling study with full-time employment. And who better to ask than those who have been supported by e.surv to pursue apprenticeships in a range of vocational courses.
Cheryl Bayes works as a Claims Handler in our Customer Care team and has high praise for the both the programme and the support she received throughout her studies:
“I was given the opportunity to pursue my CILEX course via the apprenticeship scheme a few years ago and I am so glad that I decided to take it up.
“Studying has been difficult but by going through the apprenticeship route rather than completing the course privately, provides me with a lot more support and allocated time during my working week towards studying, which is a real help. The rest of the team have been really supportive through it all.
“I’m nearing the end of my study now and it is nice to know that soon, I will (hopefully) have a recognised legal qualification. Thank you to e.surv for the opportunity.”
Sarah O’Hara is a Team Leader for the QAA team within Risk and Governance. We approached Sarah for her comments during the week in which she learned she had passed with Merit the CMI Level 3 Diploma in Principles of Management and Leadership. Understandably, she was delighted and had nothing by positivity to share:
“Encouraged by my manager, I spoke with Ashley Harry (Learning and Development Manager) about the Apprenticeship program and he left me in no doubt that this is what I wanted to do to progress in my field.
“In no time at all, I was set up with Babington’s and a personal tutor who was always on hand if I needed queries and we had had monthly meetings set to keep in touch. My colleagues were extremely encouraging, giving up their time to help with on the job training and making sure I had the time and resource to cover what need to be done.
“As you can imagine, lockdown turned everyone’s work upside down but I found incorporating my studies into my work and involving my team in projects I had to work on, helped a lot with achieving some personal goals.
“The Apprenticeship program gives you the peace of mind that you don’t have to give up work to progress with your personal goals. Both e.surv and my manager were fully supportive of me taking time to carry out what needed to be done and everyone in Risk and Governance was on hand with great advice.
“I could go on as the Apprenticeship Scheme came to my knowledge when I was really struggling with what I wanted to do and everyone who was involved went above and beyond with their support and guidance.”
Operations Manager, Katie Boyes-Barker, is currently pursuing a Chartered Management Degree in Business via the Open University as part of the National Apprenticeship Service. Like Cheryl and Sarah, her experience has been extremely positive:
“While at times it has been seriously hard going, the support and content of information from the Open University has been great and I benefit from both one-to-one support and online group learning sessions. The content of the degree fits in with my role at e.surv and gives me a deeper understanding of business, while learning new concepts and techniques that I can use in my daily working life. e.surv supports me through study time within the working week (on the job learning) and I receive mentoring and guidance from peers and other areas of the business.
“For family reasons, I never had the opportunity to pursue a degree. The apprenticeship programme via e.surv has given me this opportunity.”